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Opinion

FLTR Magazine’s opinion section explores specialty coffee through thoughtful commentary, industry analysis, and honest perspectives on cafés, coffee culture, consumer behaviour, equipment, trends, and the business of coffee.

Opinion

Before you leave a bad Google Review, read this

Google Reviews help people discover great coffee shops and hold poor businesses accountable. They also have lasting consequences for independent cafés. Before posting a bad Google Review, consider whether the business had the chance to make things right. Honest conversations often solve problems that a one star rating never will, while thoughtful reviews remain essential when serious issues go unresolved.

Opinion, Perspective

The myth of community in specialty coffee

Specialty coffee likes to describe itself as a community. But when you look past the language and pay attention to how ideas actually move forward, a different reality appears. Progress isn’t driven by goodwill. It’s driven by money, risk, and a small number of people willing to move first without knowing whether it will work. Everyone else benefits later, once the cost has already been paid. That dynamic produces activity and visibility, but it doesn’t produce shared responsibility. And without shared responsibility, what remains isn’t a community at all.

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