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Opinion

FLTR Magazine’s opinion section explores specialty coffee through thoughtful commentary, industry analysis, and honest perspectives on cafés, coffee culture, consumer behaviour, equipment, trends, and the business of coffee.

Opinion

Customers don’t care about trophies

Coffee shop trophies inspire staff but mean little to customers. Here is why they matter internally and how cafés should display them.
Excerpt: Coffee shops often display competition trophies to impress customers. The truth is customers do not care. Their real value is in motivating staff.

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