How to get the best out of your baristas
Baristas are the face of your coffee shop. Investing in them builds loyalty, drives sales, and strengthens your brand.
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FLTR Magazine’s opinion section explores specialty coffee through thoughtful commentary, industry analysis, and honest perspectives on cafés, coffee culture, consumer behaviour, equipment, trends, and the business of coffee.
Baristas are the face of your coffee shop. Investing in them builds loyalty, drives sales, and strengthens your brand.
Baristas are the face of your coffee shop. Investing in them builds loyalty, drives sales, and strengthens your brand.
Why baristas leave is a challenge for every coffee shop owner. Discover the top reasons baristas quit and how to keep your best staff longer.
Donald Miller’s StoryBrand framework helps direct-to-consumer brands, especially coffee shops, communicate effectively by positioning customers as heroes and businesses as guides. The article details seven steps for clarifying messaging, addressing customer needs, and fostering loyalty, emphasizing simplicity and empathy to enhance café marketing and deepen customer connections.
Home brewers care deeply about coffee, but the specialty coffee industry rarely speaks to them. This article explains why that matters, and why I created The Home Barista Project and The Home Barista Show to change it.
Social media algorithms constantly change and manipulate behavior to keep users engaged. This FLTR article explains how they work, how they influence coffee shop content, and why chasing trends can destroy your brand identity.
Learn how to design a powerful coffee shop experience using proven customer psychology. Backed by science and written for café owners.
Specialty coffee is full of noise—gear hype, influencer jargon, and fake progress. This article explores the psychology of distraction and how to reclaim your attention, focus, and growth.
Specialty coffee has become a world of jargon, gear, and gatekeeping. It’s alienated the one person it needs most—the average consumer. This FLTR Magazine article is a heartfelt call to reclaim coffee’s joy, simplicity, and accessibility. And if you agree, there’s a place for you: The Home Barista Show.
Max Büsser, founder of MB&F, has redefined modern watchmaking with his fantastical Horological Machines and fearless approach to creativity. In this candid interview for FLTR Magazine, he reflects on risk, fatherhood, failure, and the emotional solitude that often accompanies innovation. Revered in the industry and winner of countless awards—including multiple GPHGs and the Gaïa Prize—Max remains grounded, generous, and introspective. This is more than a conversation about timepieces—it’s a window into the mind of one of horology’s most imaginative visionaries.